We're sorry to hear you want to cancel your Facet subscription. We try to make this as easy as possible for you and offer different ways to cancel:
1. Fill out an online cancellation form here 2. Text or call us at (855) 658-8855
Our customer support hours are Monday - Friday 10am-6pm ET, excluding federal holidays.
If you’re unsure if you want to cancel or have questions about your subscription (including making adjustments to your treatment plan or the delivery cadence), please don't hesitate to call, text, or send us an email at help@facetcare.com — we’re here to help you make the right decision for you.
***If your next refill date is within the next 24 hours, please call us to ensure your cancellation request is processed before your refill order.
***Please note your cancellation is not official until you receive a cancellation confirmation email.
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